{"id":45934,"date":"2025-02-16T01:23:33","date_gmt":"2025-02-15T18:23:33","guid":{"rendered":"https:\/\/zortout.com\/?post_type=docs&#038;p=45934"},"modified":"2025-02-16T01:23:33","modified_gmt":"2025-02-15T18:23:33","password":"","slug":"how-to-use-kerry-shipping-services-via-shipping-point","status":"publish","type":"docs","link":"https:\/\/zortout.com\/en\/docs\/how-to-use-kerry-shipping-services-via-shipping-point","title":{"rendered":"How to Use Kerry Shipping Services via Shipping Point"},"content":{"rendered":"<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Shipping with Shipping Points is a request for postal service on ZORT and pay the shipping fees directly to ZORT. The payment is made through credits that are topped up within the ZORT system, known as &#8216;Shipping Point.&#8217; This enables stores to request shipments and make payments in a single menu.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">General Conditions<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">1. For parcels weighing 1 kg, the starting price is 26 THB.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">2. For parcels weighing 20 kg or more, an additional 350 THB will be charged.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">3. For remote areas, an extra 50 THB will be charged.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">4. The cut-off time for same-day pick-up is 11:00 AM. If the pick-up is requested after 11:00 AM, the courier will pick up the parcel the next day.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">5. If the first pick-up request is made before 11:00 AM and another request is made after 11:00 AM, both parcels can be sent together.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">6. A 100 THB service fee will be charged for pick-up requests.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">The fee will be collected the following day (around 1:00-2:00 PM).<\/span><\/li>\n<li><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">If multiple pick-up requests are made under the same account but with different sender addresses, the system will charge a 100 THB pick-up fee per address.<\/span><\/li>\n<\/ul>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">7. If a parcel is returned, the full shipping fee will be charged again. For example, if 26 THB was deducted from the original shipment, the same amount will be charged for the return.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">8. There is no minimum for COD parcels, with a maximum of 50,000 THB.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">9. The COD fee is 2.14%.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">10. COD payments will be transferred 1-2 business days after the customer signs for the parcel.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">11. COD payments are transferred Monday through Friday, excluding weekends and public holidays.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"wysiwyg-color-black wysiwyg-font-size-x-large\">How to Use Kerry Express Postal Service.<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><span style=\"color: #000000\">There are 2 methods for using Kerry Express shipping services<\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong><span class=\"wysiwyg-color-black\">1. Non &#8211; COD<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">1. Go to the &#8220;Orders&#8221; menu and select &#8220;Orders.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">2. Choose the order.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">3. Click &#8220;Postal Service.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">4. Select &#8220;1 Shipment&#8221; or &#8220;Each Shipment.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45935\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-1024x499.jpg\" alt=\"\" width=\"800\" height=\"390\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-1024x499.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-300x146.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-768x374.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-1536x749.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100-360x175.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-100.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large\" style=\"color: #000000\">5. In the &#8220;Shipping Point&#8221; section, select &#8220;Kerry&#8221; as the carrier.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\" style=\"color: #000000\">6. Choose the weight and size of the parcel. It is recommended to select the most accurate weight and size to ensure proper point deduction during the shipping call. (If the weight and size were already specified when creating the product, the system will automatically display this information.)<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\" style=\"color: #000000\">7. If all orders have the same weight and size, click the &#8220;Set Size and Weight for All Parcels&#8221; button to enter the information once.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\" style=\"color: #000000\">8. Verify the sender\u2019s and recipient\u2019s addresses (addresses are referenced based on Kerry shipping). Then, click &#8220;Next.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45937\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-1024x578.jpg\" alt=\"\" width=\"800\" height=\"452\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-1024x578.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-300x169.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-768x433.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-1536x867.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101-360x203.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-101.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">9. The system will display the number of points to be deducted, based on the selected weight and size.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">10. Click &#8220;Confirm.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45939\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-1024x575.jpg\" alt=\"\" width=\"800\" height=\"449\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-1024x575.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-300x168.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-768x431.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-1536x862.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102-360x202.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-102.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">11. The system will generate a shipping label as shown below.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45941\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-690x1024.jpg\" alt=\"\" width=\"690\" height=\"1024\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-690x1024.jpg 690w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-202x300.jpg 202w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-768x1139.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-1035x1536.jpg 1035w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-1381x2048.jpg 1381w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103-345x512.jpg 345w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-103.jpg 1452w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><strong><span style=\"color: #000000\">2. COD Shipping<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">1. Go to the &#8220;Shipping Point&#8221; section and select &#8220;Kerry Express&#8221; as the carrier.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">2. Check the &#8220;COD Service&#8221; option.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">3. Select the weight and size of the parcel.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">4. Click &#8220;Next.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45943\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-1024x576.jpg\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-1024x576.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-300x169.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-768x432.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-1536x865.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104-360x203.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-104.jpg 1668w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">5. The system will display the number of points to be deducted, based on the selected weight and size.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">6. Click &#8220;Confirm.&#8221;<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45945\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-1024x575.jpg\" alt=\"\" width=\"800\" height=\"449\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-1024x575.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-300x168.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-768x431.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-1536x862.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105-360x202.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-105.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">7. The system will generate a shipping label with a note indicating it is a COD order.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45947\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-711x1024.jpg\" alt=\"\" width=\"711\" height=\"1024\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-711x1024.jpg 711w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-208x300.jpg 208w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-768x1106.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-1067x1536.jpg 1067w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-1422x2048.jpg 1422w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106-356x512.jpg 356w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-106.jpg 1496w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">8. When you return to the order view, the order will be tagged as &#8220;COD.&#8221;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45949\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-768x376.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-1536x752.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107-360x176.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-107.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><strong><span style=\"color: #000000\">Remote Area<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">For shipments to remote areas, for example, if the recipient&#8217;s address is in Tambon Thanto, Amphoe Thanto, Yala Province, 95120, the system will deduct an additional 50 points. A notification will also indicate that the address is in a remote area on the shipping page.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45951\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-1024x577.jpg\" alt=\"\" width=\"800\" height=\"451\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-1024x577.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-300x169.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-768x433.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-1536x866.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108-360x203.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-108.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45953\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-1024x578.jpg\" alt=\"\" width=\"800\" height=\"452\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-1024x578.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-300x169.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-768x433.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-1536x867.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109-360x203.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-109.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><strong><span style=\"color: #000000\">Cancelling a DHL Shipping Requests (via Shipping Point)<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">You can cancel in 2\u00a0 ways:<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><strong><span style=\"color: #000000\">Method 1<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">1. Go to the \u201cOrders\u201d menu and select \u201cPostal Service.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">2. Click on the parcel number of the shipment you wish to cancel.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45955\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-768x377.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-1536x754.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110-360x177.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-110.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">3. Click on the \u201cMore\u201d button.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">4. Select \u201cCancel order.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45957\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-1024x446.jpg\" alt=\"\" width=\"800\" height=\"348\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-1024x446.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-300x131.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-768x334.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-1536x669.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111-360x157.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-111.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">5. Click \u201cConfirm\u201d to cancel the shipment (If the shipping fee has already been paid, it cannot be refunded.\u00a0<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">(For payments made via Shipping Point, the system will refund the points within 7 days).<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45959\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-1024x469.jpg\" alt=\"\" width=\"800\" height=\"366\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-1024x469.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-300x137.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-768x352.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-1536x703.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-1170x536.jpg 1170w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112-360x165.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-112.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">6. The system will change the status from \u201cPending Pickup Shipment\u201d to \u201cFailed Shipment.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45961\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-1024x521.jpg\" alt=\"\" width=\"800\" height=\"407\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-1024x521.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-300x153.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-768x390.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-1536x781.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113-360x183.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-113.jpg 1668w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">Example of an order status being updated to &#8220;Shipment Cancelled&#8221; on the Orders page.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45963\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-768x376.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-1536x752.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1-360x176.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><strong><span style=\"color: #000000\">Method 2<\/span><\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">1. Go to the \u201cOrders\u201d menu and select \u201cOrders.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">2. Click on the parcel number of the shipment you wish to cancel.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">3. Click on \u201cPostal Services.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">4. Select \u201cCancel Logistics Booking.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45967\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-768x376.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-1536x752.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115-360x176.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-115.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">5. Click \u201cConfirm\u201d to cancel the shipment (If the shipping fee has already been paid, it cannot be refunded.\u00a0<\/span><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">For payments made via Shipping Point, the system will refund the points within 7 days).<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45969\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-1024x412.jpg\" alt=\"\" width=\"800\" height=\"322\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-1024x412.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-300x121.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-768x309.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-1536x618.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116-360x145.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-116.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">6. The system will change the status from \u201cPending Pickup Shipment\u201d to \u201cFailed Shipment.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45971\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-768x376.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-1536x752.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117-360x176.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-117.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\">Example of an order status being updated to &#8220;Shipment Cancelled&#8221; on the Orders page.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\" style=\"color: #000000\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45965\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1024x502.jpg\" alt=\"\" width=\"800\" height=\"392\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1024x502.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-300x147.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-768x376.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-1536x752.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114-360x176.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Shipping-114.jpg 1666w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">If you are interested in utilizing our comprehensive store management system,<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">we encourage you to reach out for further information. <\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Please do not hesitate to contact us at:<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\">\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Phone: 02-026-6423<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Email: <a rel=\"noreferrer\">support@zortout.com<\/a><\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">LINE: @zort<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping with Shipping Points is a request for postal service on ZORT and pay the shipping fees directly to ZORT. The payment is made through credits that are topped up within the ZORT system, known as &#8216;Shipping Point.&#8217; This enables stores to request shipments and make payments in a single menu. &nbsp; General Conditions 1. [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-45934","docs","type-docs","status-publish","hentry"],"acf":[],"year_month":"2026-04","word_count":790,"total_views":"1175","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"author_nicename":"kritsanee","author_url":"https:\/\/zortout.com\/en\/blog\/author\/kritsanee"},"doc_category_info":[],"doc_tag_info":[],"author_list":[{"ID":"20","user_login":"Bell","display_name":"Bell","id":"20"},{"ID":"60","user_login":"Chaaim","display_name":"Chaaim","id":"60"},{"ID":"8","user_login":"deeboon","display_name":"deeboon","id":"8"},{"ID":"6","user_login":"Fluke","display_name":"Fluke","id":"6"},{"ID":"1","user_login":"gae","display_name":"gae","id":"1"},{"ID":"17","user_login":"Green","display_name":"Green","id":"17"},{"ID":"7","user_login":"kim","display_name":"kim","id":"7"},{"ID":"28","user_login":"Kritsanee","display_name":"kritsanee","id":"28"},{"ID":"2","user_login":"maad","display_name":"Maad","id":"2"},{"ID":"11","user_login":"Moo","display_name":"Moo","id":"11"},{"ID":"4","user_login":"nan","display_name":"Nan","id":"4"},{"ID":"61","user_login":"new","display_name":"new","id":"61"},{"ID":"27","user_login":"newwebsite","display_name":"top","id":"27"},{"ID":"26","user_login":"nine","display_name":"nine","id":"26"},{"ID":"10","user_login":"or","display_name":"or","id":"10"},{"ID":"25","user_login":"Pang","display_name":"Pang","id":"25"},{"ID":"62","user_login":"Ppraserts","display_name":"Ppraserts","id":"62"},{"ID":"5","user_login":"puk","display_name":"Puk","id":"5"},{"ID":"15","user_login":"Ruja","display_name":"Ruja","id":"15"},{"ID":"63","user_login":"Sahaphop","display_name":"Sahaphop","id":"63"},{"ID":"19","user_login":"Serbpong","display_name":"Serb Pong","id":"19"},{"ID":"9","user_login":"Top","display_name":"Top","id":"9"},{"ID":"58","user_login":"worawit","display_name":"worawit","id":"58"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Use Kerry Shipping Services via Shipping Point - ZORT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zortout.com\/docs\/how-to-pickup-kex-with-shipping-point\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Use Kerry Shipping Services via Shipping Point\" \/>\n<meta property=\"og:description\" content=\"Shipping with Shipping Points is a request for postal service on ZORT and pay the shipping fees directly to ZORT. The payment is made through credits that are topped up within the ZORT system, known as &#8216;Shipping Point.&#8217; This enables stores to request shipments and make payments in a single menu. &nbsp; General Conditions 1. 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The payment is made through credits that are topped up within the ZORT system, known as &#8216;Shipping Point.&#8217; This enables stores to request shipments and make payments in a single menu. &nbsp; General Conditions 1. 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