{"id":46972,"date":"2025-02-17T02:15:31","date_gmt":"2025-02-16T19:15:31","guid":{"rendered":"https:\/\/zortout.com\/?post_type=docs&#038;p=46972"},"modified":"2025-02-17T02:15:31","modified_gmt":"2025-02-16T19:15:31","password":"","slug":"organization-setting-how-to-set-up-sms","status":"publish","type":"docs","link":"https:\/\/zortout.com\/en\/docs\/organization-setting-how-to-set-up-sms","title":{"rendered":"Organization Setting: How to Set Up SMS"},"content":{"rendered":"<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">1. Go to the \u201cSettings\u201d menu, and select the \u201cOrganization\u201d section.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">2. Select the \u201cSMS Settings\u201d option.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">SMS settings allow you to configure the sender name and the format of automatic SMS messages.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">*Note: Sending SMS is an additional service with extra costs, not included in the package price.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-red\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46973\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-1024x681.jpg\" alt=\"\" width=\"800\" height=\"532\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-1024x681.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-300x200.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-768x511.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-1536x1022.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040-360x239.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-040.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial;min-height: 16.0px\">\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><strong><span class=\"wysiwyg-color-black wysiwyg-font-size-x-large\">Adding SMS Credits<\/span><\/strong><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">1. You can top up SMS credits by clicking on the \u201cTop up SMS credit.\u201d<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46975\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-1024x681.jpg\" alt=\"\" width=\"800\" height=\"532\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-1024x681.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-300x200.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-768x511.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-1536x1022.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041-360x239.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-041.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">2. The prices for SMS credits are as follows:<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46977\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-1024x597.jpg\" alt=\"\" width=\"800\" height=\"466\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-1024x597.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-300x175.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-768x448.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-1536x896.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042-360x210.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-042.jpg 1668w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial;min-height: 16.0px\">\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><strong><span class=\"wysiwyg-color-black wysiwyg-font-size-x-large\">How to Configure SMS<\/span><\/strong><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">1. SMS Message<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">A. Change Sender Name: To send an SMS, you must request to change the sender name to your store&#8217;s name. To start, click on the option to change the sender name.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46979\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-1024x681.jpg\" alt=\"\" width=\"800\" height=\"532\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-1024x681.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-300x200.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-768x511.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-1536x1022.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043-360x239.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-043.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">B. Message Type Settings: Configure automatic SMS sending by selecting from the following options:<\/span><\/p>\n<ul>\n<li style=\"font-style: normal;font-weight: normal;font-size: 14px;line-height: normal;font-family: Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Order Confirmation: Set to send an SMS when a sales transaction is created.<\/span><\/li>\n<li style=\"font-style: normal;font-weight: normal;font-size: 14px;line-height: normal;font-family: Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Payment Confirmation: Set to send an SMS when payment is made or confirmed.<\/span><\/li>\n<li style=\"font-style: normal;font-weight: normal;font-size: 14px;line-height: normal;font-family: Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Shipment Confirmation: Set to send an SMS when a tracking number is added to the order and the item is shipped.<\/span><\/li>\n<li style=\"font-style: normal;font-weight: normal;font-size: 14px;line-height: normal;font-family: Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Payment Notification: Set to send a payment notification SMS when the sales transaction remains unpaid for a specified number of days.<\/span><\/li>\n<\/ul>\n<p><span class=\"wysiwyg-font-size-large wysiwyg-color-black\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46981\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-1024x680.jpg\" alt=\"\" width=\"800\" height=\"531\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-1024x680.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-300x199.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-768x510.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-1536x1020.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044-360x239.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-044.jpg 1667w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">2. Advanced Setting: Additional settings for sending SMS, which includes the following options:<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">A. Minimum order total amount: Set up SMS notifications only when the sales order value exceeds a specified amount.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">B. Sales channel: Configure SMS notifications to be sent for all sales channels or only specified sales channels.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">C. Warehouse\/Branch: Configure SMS notifications to be sent for all warehouses\/branches with sales, or only for specified warehouses\/branches.*Note: SMS messages are limited to 70 characters.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-46983\" src=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-1024x367.jpg\" alt=\"\" width=\"800\" height=\"287\" srcset=\"https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-1024x367.jpg 1024w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-300x107.jpg 300w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-768x275.jpg 768w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-1536x550.jpg 1536w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045-360x129.jpg 360w, https:\/\/zortout.com\/wp-content\/uploads\/2025\/02\/Setting-045.jpg 1665w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">*Note: SMS messages are limited to 70 characters.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial;min-height: 16.0px\">\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">Messages up to 70 characters count as 1 SMS.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">Messages between 71-134 characters count as 2 SMS.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">Messages between 135-201 characters count as 3 SMS.<\/span><\/p>\n<p style=\"margin: 0.0px 0.0px 10.0px 0.0px;font: 14.0px Arial\"><span class=\"wysiwyg-font-size-large wysiwyg-color-red\">Messages between 202-268 characters count as 4 SMS.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">If you are interested in utilizing our comprehensive store management system,<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">we encourage you to reach out for further information. <\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Please do not hesitate to contact us at:<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\">\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Phone: 02-026-6423<\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">Email: <a rel=\"noreferrer\">support@zortout.com<\/a><\/span><\/p>\n<p class=\"wysiwyg-text-align-center\" style=\"font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0px;text-transform: none;text-decoration: none;color: #000000;text-align: center\"><span class=\"wysiwyg-font-size-large wysiwyg-color-black\">LINE: @zort<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Go to the \u201cSettings\u201d menu, and select the \u201cOrganization\u201d section. 2. Select the \u201cSMS Settings\u201d option. &nbsp; SMS settings allow you to configure the sender name and the format of automatic SMS messages. &nbsp; *Note: Sending SMS is an additional service with extra costs, not included in the package price. &nbsp; Adding SMS Credits [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-46972","docs","type-docs","status-publish","hentry"],"acf":[],"year_month":"2026-04","word_count":349,"total_views":"362","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"author_nicename":"kritsanee","author_url":"https:\/\/zortout.com\/en\/blog\/author\/kritsanee"},"doc_category_info":[],"doc_tag_info":[],"author_list":[{"ID":"20","user_login":"Bell","display_name":"Bell","id":"20"},{"ID":"60","user_login":"Chaaim","display_name":"Chaaim","id":"60"},{"ID":"8","user_login":"deeboon","display_name":"deeboon","id":"8"},{"ID":"6","user_login":"Fluke","display_name":"Fluke","id":"6"},{"ID":"1","user_login":"gae","display_name":"gae","id":"1"},{"ID":"17","user_login":"Green","display_name":"Green","id":"17"},{"ID":"7","user_login":"kim","display_name":"kim","id":"7"},{"ID":"28","user_login":"Kritsanee","display_name":"kritsanee","id":"28"},{"ID":"2","user_login":"maad","display_name":"Maad","id":"2"},{"ID":"11","user_login":"Moo","display_name":"Moo","id":"11"},{"ID":"4","user_login":"nan","display_name":"Nan","id":"4"},{"ID":"61","user_login":"new","display_name":"new","id":"61"},{"ID":"27","user_login":"newwebsite","display_name":"top","id":"27"},{"ID":"26","user_login":"nine","display_name":"nine","id":"26"},{"ID":"10","user_login":"or","display_name":"or","id":"10"},{"ID":"25","user_login":"Pang","display_name":"Pang","id":"25"},{"ID":"62","user_login":"Ppraserts","display_name":"Ppraserts","id":"62"},{"ID":"5","user_login":"puk","display_name":"Puk","id":"5"},{"ID":"15","user_login":"Ruja","display_name":"Ruja","id":"15"},{"ID":"63","user_login":"Sahaphop","display_name":"Sahaphop","id":"63"},{"ID":"19","user_login":"Serbpong","display_name":"Serb Pong","id":"19"},{"ID":"9","user_login":"Top","display_name":"Top","id":"9"},{"ID":"58","user_login":"worawit","display_name":"worawit","id":"58"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Organization Setting: How to Set Up SMS - ZORT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zortout.com\/docs\/setting-sms\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Organization Setting: How to Set Up SMS\" \/>\n<meta property=\"og:description\" content=\"1. Go to the \u201cSettings\u201d menu, and select the \u201cOrganization\u201d section. 2. 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Go to the \u201cSettings\u201d menu, and select the \u201cOrganization\u201d section. 2. 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