How to Request Shopee Express Shipping

There are two methods to request Shopee Express shipping:

1. Request from the Orders.

2. Request from the Postal Service

 

General Details:

  • Supports parcel pick-up service (Pick up) and cash on delivery (COD).
  • You can select the pick-up time.
  • Registration is required before use.
  • You can link the shipping ID.
  • Payment method: Pay directly to the carrier.
  • Note: You can send parcels from any branch.

For COD orders, the payment status will be updated to “Paid” once the customer at the destination has paid the carrier.

 

1. Request Shipping from the “Orders” Page

1. Go to the “Orders” menu and select “Orders”

2. Select the order you want to ship.

3. Click “Postal Service.”

4. Select “Each shipment.”

 

5. Enter the sender and recipient information completely, then choose “Shopee Express” as the carrier (if it is a COD order, check the “Cash on Delivery” box, which will display the COD amount under the recipient’s information).

6. Click the “Next” button.

 

7. Select the warehouse from which you want to deduct stock.

8. Choose the date and time for pick-up.

9. Click the “Confirm” button.

 

10. The system will then display the shipping label.

 

2. Request from the “Postal Service” Page

1. Go to the “Orders” menu and select “Postal Service.”

2. Click “Add.”

 

3. Enter the sender and recipient information completely, then choose “Shopee Express” as the carrier.

4. Click the “Next” button.

 

5. Choose the date and time for pick-up.

6. Click the “Confirm” button.

 

Comparing Shopee Express Shipping Status with ZORT

  • Shipping Request: When the shop requests shipping, the order status will update to “Awaiting Shipment.”
  • Parcel Pick-Up: When the carrier picks up the parcel, the order status remains “Awaiting Shipment.”
  • In Transit: When the parcel is in transit, the order status updates to “In Transit.”
  • Delivery Completed: When the carrier delivers the parcel to the destination, the order status updates to “Completed,” and the stock will be deducted immediately.
  • Return/Cancel: If the shipping request is canceled or the parcel is returned, the order status updates to “Shipment Canceled.”

If you are interested in utilizing our comprehensive store management system,

we encourage you to reach out for further information.

Please do not hesitate to contact us at:

Phone: 02-026-6423

Email: support@zortout.com

LINE: @zort