How to Manage Orders and Purchases from ZWIZ.AI

When a customer places an order, follow these steps:

Step 1: Review Orders

Orders will be consolidated in the Shop Service section under “Order Summary.”

Step 2: Update Order Status

On this page, you can select the orders and update their status to “Paid” (from “Pending Slip Verification”). Once updated, you can send the order data to ZORTOUT by clicking the “Send to ZORTOUT” button.

Note: To enable shipping options, go to the “Shipping Methods” page. The system will display logos of different shipping brands, indicating whether each brand supports ZORTOUT. Only activate shipping options that support ZORTOUT.

Step 3: Process Orders in ZORT

Once the order data is sent to ZORT, you can view it in the “Orders” menu under “Orders.” Orders will appear, and you can click on the desired entry. If an order was sent from ZWIZ.AI, it will show “ZWIZ” in the list.
You can change the status from “Awaiting Transfer” to “Ready for Dispatch” (or update this status later).
Note: If an order has been sent to ZORT and you wish to cancel it, you must cancel the order in the ZORT system.