Connecting sales through ZORT Social Commerce
What is the ZORT Social Commerce feature?
Social Commerce is the latest feature from ZORT, a tool that caters to businesses selling products through platforms such as Facebook, LINE OA, LINE SHOPPING, and TikTok Shop, making it more convenient and easier than before. It enables business owners to organize sales through live streaming on Facebook more easily, with the system automatically extracting orders from comments and providing automated billing summaries through chat. Additionally, it allows the integration of LINE OA and Facebook Messenger chats for product discussions, order creation, and closing sales in one place, reducing the hassle of switching between platforms. Furthermore, it enables the management of orders and product inventory from the store’s LINE SHOPPING and TikTok Shop in the ZORT system.
Comprehensive connection to Social Commerce
Facebook Messenger
Chatting with all customers who message the page in one place
Facebook Live
The CF extraction system is a tool for summarizing orders and automatically generating instant chat-based billing summaries.
LINE
Line Official Account
Chatting with all customers who message via LINE in one place
Line Shopping (My Shop)
Integrating inventory and orders for comprehensive management within the ZORT system. Regenerate response
Tiktok
Tiktok
Connecting sales through Sale Pages with customizable tracking.
Chat and Order Management System
- Easily group customers with the Chat Tag system, where users can create their own tags based on customer status, such as returning customers or new customers, making it convenient to search by tags.
- The system automatically responds to customer chats and provides 24-hour customer support with an automated message creation system. Customers can also be responded to based on keywords set by the user.
- Orders or purchase orders can be created through chat, and an order summary can be sent to customers immediately.
- Tracking numbers can be sent through chat to update customers on the status of their orders, allowing them to track the status of their products themselves.
Connecting product inventory with all sales channels
- Consolidate product inventory from all storefront platforms into one system. Stock updates in real-time across all channels whenever a product is sold, using data from the same inventory.
- No need to spend time checking stock. Simply ask customers about the product through chat and instantly check the stock availability.
Supports Facebook Live streaming
- Make live streaming easier than ever with a system that generates reservation codes, allowing users to set their own codes.
- The CF chat extraction system is a tool where customers type store-defined purchase commands, and the system automatically generates orders and provides order summaries back to customers through chat.
- Customers can easily check order information, make payments, and provide delivery addresses through links attached to order summaries via chat.
- Easily check customer payment statuses through a dashboard reporting data, categorizing payment statuses clearly.
Selling on TikTok with ZORT features
- Connect sales through the TikTok platform using the Sale Page system. Simply create a page for selling products and link it to the store's TikTok channel. Customers can conveniently select and purchase products, make payments, and track shipping statuses immediately.
