How to Connect and Setting Up ZORT with Lazada
Connecting ZORT to Lazada can be done in four simple steps:
1. Prepare Stock: Ensure that the product codes in ZORT and Lazada match 100%. Also, make sure the stock in ZORT is updated because the system will pull the stock immediately upon connection.
2. Connect: Once the stock is ready, proceed to connect Lazada with ZORT.
3. Setting: After connecting, click to edit and set up the information updates.
4. Update: Click the update button to sync stock and information.
Steps to Connect Lazada with ZORT
Once the stock is prepared in step 1, follow these steps to connect:
1. Go to the Settings menu, then select Connect Other Services.
2. Click Add Connection.
3. Select Marketplace.
4. Choose Lazada as the type.
5. Click Connect to Lazada.
6. Name your store and click Save (if you have multiple stores, include the store name to easily identify where orders are coming from).
7. Once the store name is set, a window will appear to update settings. Scroll down to see the summary of current settings. To change them, click Edit in the upper right corner.
8. After clicking edit, a configuration window will appear.
Setting Up Product Information Transfer from ZORT to Lazada
1. Update Product Information to Lazada:
Transfer product name, selling price, product details, and weight when these details change in ZORT.
2. Update Stock to Lazada:
- Transfer stock quantity to Lazada when there is a change in ZORT.
- Choose the type of stock to update: remaining stock or available stock.
- Promotional Products: Configure ZORT to reserve stock for promotions or flash sales. Any remaining stock after the promotion will return to normal stock.
- Select warehouse/branch for updating stock.
Setting Up Order Status from Lazada to ZORT
1. Import Orders from Lazada:
Choose to import all orders to align stock in ZORT and Lazada or only import paid and COD orders.
- Tax Type: Choose according to the platform or include VAT. If shipping costs include VAT, tick the checkbox to enable.
- Product Name: Choose to use the name from the platform’s order or ZORT.
2. Set General Order Status:
When orders from Lazada are imported to ZORT, the order status can be set as:
- Pending Transfer: The order will be “pending transfer,” and the store needs to manually change the status in ZORT.
- Transfer Immediately from Warehouse: The order status in ZORT will change to “completed” immediately.
- Automatic: The order status will follow Lazada’s status changes.
Warehouse/branch of the item is canceled (only for items with automatic status setting) when the sales order is canceled (in all cases). The system will return the product quantity to the designated warehouse. You can configure the system to either cancel the item alone or cancel the item and create a return receipt as well.
3. Set Payment Status:
Set payment status for orders paid through Lazada’s system.
- Pending Payment: The payment status will be “pending,” and the store needs to manually change it in ZORT.
- Paid in Full: The payment status will be shown as “paid in full.”
- Automatic: The payment status will change according to Lazada.
Payment Method Settings
You can choose to import payment method information in the following ways:
1. Import Payment Method Information from Lazada: The system will pull all payment method information available in Lazada into ZORT.
2. Specify Payment Method: This involves setting up the payment method name from Lazada, which will be one payment method per platform. When the system imports data, it will display the payment method name as set by the store.
3. Set Financial Status:
Update commissions and expenses from the platform. The system will automatically update the commissions and other expenses deducted from the value of each order.
4. Set Marketplace Transfer Information:
Import payment information automatically by ticking the checkbox.
5. Customer Information:
Import Customer Data from Lazada: Customer data will follow the platform’s policies.
Set Customer Information Manually: Name customers based on the order source, e.g., name customers from Shopee as “Mr. A.”
6. Click Save.
7. After completing the initial setup, you can proceed to update and sync data as needed. Here are the available update options:
A. You can import all product data and current stock levels from Lazada into ZORT by clicking the “Update” button in the product import section. Note that products that have been deleted or banned will not be imported into ZORT.
B. Click the “Update” button next to the product data connection section to synchronize product information between ZORT and Lazada.
C. If you want to import product images from Lazada into ZORT, click the “Update” button in the product image import section. The system will pull the first image of each product from Lazada into ZORT.
D. Import Historical Sales Data: If your store’s package expired and no orders from Lazada were visible in the sales list, you can update historical sales data once the package is renewed. Click the “Update” button to retrieve historical sales information.
By following these steps, you ensure that your data is current and synchronized across both platforms, helping maintain accurate and up-to-date information for your business operations.
If you are interested in utilizing our comprehensive store management system,
we encourage you to reach out for further information.
Please do not hesitate to contact us at:
Phone: 02-026-6423
Email: support@zortout.com
LINE: @zort
